We are able to offer 24 hour nursing for critical cases with a veterinary surgeon in attendance 24 hours a day every day of the year.

Insurance Claims Administrator Vacancy


Are you an RVN who is already processing insurance claims as part of your nursing duties and would like to do this on a more permanent basis or would just generally like a change of direction, we can help!

We are looking for an Insurance Claims Administrator to join our insurance team.


Current shift pattern is 33.5 hours per week, hours to be agreed over 5 days (Monday to Friday).

No weekends or Bank Holiday hours required.

Pay & benefits:

Pay rate is £10.53 per hour for an RVN in this position. RCVS subscription paid, CPD allowance, staff discount and quarterly practice bonus.

The role includes:

Liaising with all departments to identify clients who may require direct claims, pre-authorising claims, communicating with clients and insurance companies to help authorise direct claims and processing claims.

Managing incoming/outgoing enquiries with clients and insurance companies quickly and accurately and handling written and telephone client complaints regarding any insurance matters.

Requirements for the role include:

Being an RVN, however if you are not an RVN but are currently working in practice processing claims or have come off the register or nursing list and have experience of processing claims, we would encourage you to apply.

A good understanding of medical and surgical conditions and procedures with up to date knowledge of veterinary drugs.

Must be customer focused with an excellent telephone manner and interpersonal skills.

Must be computer and numerically literate with good Microsoft Office knowledge and organisational skills

Must have good attention to detail and problem-solving skills


To apply:


If you feel you have the requirements for this role and are interested in applying or would like more information, please contact Clare McDermott on 0113 3878642 or email .(JavaScript must be enabled to view this email address) for an application form.


Closing date for applications Wednesday 25th April 2018.


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